If you are running the Labor Management program for a retail organization, and if you haven’t been disheartened by your workforce management (WFM) provider’s system limitations in its current desktop form…
It’s early morning and your store has just opened its doors. There are five total employees in the store, a manager and four associates. Two associates are in the backroom processing product from the previous day’s delivery…
Having led labor management efforts in both large and small organizations helps inform my perspective working for Logile. We see ourselves as a strategic partner to our clients and we are proud of…
No one should be thinking that mobile workforce management (WFM) capabilities are bleeding edge anymore. In fact, the capabilities are so known that it may no longer be leading edge technology…
Virtual Assistants like Alexa, Siri, Cortana, Assistant, etc., are designed to help people perform day-to-day tasks quickly, but do they perform tasks intelligently? How effectively do they use Artificial Intelligence (AI) technologies?…
Visual management is one of the Lean techniques designed so that any person entering a workplace, even those who are unfamiliar with the detail of the processes, can rapidly see what is going on understand it…
If you want to understand the process of scheduling and to discern what is different between various system offerings, it is helpful to understand some of the basic terms that you are likely to encounter…
Information is the lifeblood of any retail organization and keeping the flow of mission-critical information fast and healthy is essential. When the cloud phenomenon first took off, the big question…
How difficult can it be to plan to preposition the resources in advance of when you need them? Well, as many labor managers and schedule writers know from experience that depends…
How do retailers know if they are scheduling their people effectively? In other words, are their employees working the right schedules to deliver exceptional customer service at the lowest possible cost?…