Retail Transformation From Data to Systems Thinking

Retail Transformation: Shifting From Data Analysis to Systems Thinking

Julie Bushee, Retail Labor Manager

In the ideal retail situation, labor analysts can focus their attention on data interpretation, allowing their information technology to do heavy data mining. Alas, this is rare. Many labor teams require analysts to gather and shape data prior to analysis. In the worst-case scenarios, retailers have Read more

Retailers Look Overseas for Solutions

Are Retailers Using All of the Tools at Their Disposal? How to Look Overseas for Successful Solutions

Chloe Feast, Industrial Engineering Analyst

Why retail should look abroad

It is self-evident that retailers should observe the tools and technologies used by their competitors at home. Not only is it easier for a retailer to analyze the impact of a new technology when they see customers in their market reacting to it, but if a retailer is looking to keep up with customer Read more

Psychology, Tech and New Retail Standard

Psychology, Technology and a New Retail Standard

Kyle Ferlic, Retail Analyst

Psychology and retail are profoundly intercorrelated. Retailers know they participate in a delicate dance with their customers, so operators seek to create advantageous interactions ending in sales that benefit both parties. Read more

Retail Technology Collaboration

Retail Technology: Can “Collaboration” Become Catchy Again?

Mary Field, Implementation Specialist | Kyle Ferlic, Retail Analyst 

Talking about business collaboration can be nearly as commonplace as discussing organizational synergy. The terms have been overused to the point of ambiguity, and when professionals hear them in meetings or Read more

Labor Standards Do Not Have to Be Complicated

Do Labor Standards Have to Be That Complicated?

Dan Bursik, Vice President of Product Management

The use of detailed, store-specific engineered labor standards has been a significant advancement to support labor modeling and planning for retail stores. Techniques vary, but the approach is based on quantifying work Read more

How Many Cashiers - Scheduling

How Many Cashiers Does it Take? Improved Schedule Accuracy Produces Key Business Benefits

When people ask me what I do for a living, my response is that I work in the workforce management software industry, generating store-level forecasts and schedules for enterprise retailers. After the usual blank stares, I try to explain…

Food Safety HACCP

Food Safety Is Clearly Crucial in Retail. How Does One Do It Well?

Retailers know food safety is imperative for customer wellness and organizational endurance, but how does one adhere to bylaws and thrive economically? We review food safety best practices (i.e., HACCP) along with the tools to cut costs over time.

Task Mgmt Gatekeeper Part 1

Task Management: Gatekeeping Opens Doors Toward Retail Effectiveness

There is an overlap between retail planning and execution. Within workforce management, chaos ensues without standardized, uniform and efficient task communication and feedback. Who should oversee this process, and with what results?

Upgrade Forecasting

Consider the Ups of a Forecasting Upgrade Before Keeping the Status Quo

Information technology upgrades can be costly and deprioritized for retailers. In doing so, many forego financial fruit in areas like forecasting. Discover several reasons to reconsider postponing your next IT expenditure!

Mobile Tech a Must for Gen Z

Mobile Technology As a Solution: A Must for 67 Million Gen Z Workers

What we know about Gen Z is they’re technologically immersed and they desire autonomy. What does that mean for retailers? We describe how one IT solution offers Gen Z what they want while financially benefiting stores.