We complete our specialty retail blog series by reiterating its most important points. Special retailers have unique challenges, but they can benefit from a full store planning approach via the right mentality, tools and partnership.
Until recently, job-based scheduling was normal in specialty retail. However, Dr. Zeynep Ton of MIT delineates this practice leads to the vicious instead of virtuous retail cycle. To become virtuous, Ton recommends task-based planning; we agree.
Specialty retailers contend with hidden traffic making it difficult to measure workload. Three options come to mind to overcome this struggle. Specialty operators must measure the data accurately to optimize the store planning continuum.
Part two in our specialty retail series outlines how workload planning for specialty retailers is confounded by hidden traffic. Due to lower conversion rates, retailers have significant difficulty forecasting at accurate levels. With this in mind, understanding the conversion issue may lead to solving it.
A gap exists between what specialty retailers need and technology vendors offer. In a five-part blog series, we investigate four specific underlying issues and offer insight into solutions for specialty retail operators.
One overlooked best practice after retailers go live with their labor model is standard upkeep. Many will want to regularly ask, at minimum, these five questions to keep labor budgets and expectations excellent.
Employee retention should be simple: with competitive pay and other incentives, associates should be more loyal. But that is not always the case; employee expectations have changed. How can a retailer keep its most valuable assets invested?
Part One covered unified commerce’s impact, Industry 4.0’s onset, traditional retailer adaptations and long-term solutions. We referenced data mining, forecasting, scheduling and mobile solutions as opportunities for brick-and-mortar institutions to optimize their workforce while preserving customer service. In Part Two, we focus in on forecasting and scheduling.
If you followed recent blog posts by Logile, specifically the “Scheduling Insights” series, you learned about the four most common approaches to scheduling. In this post, we focus on using different types of available data to drive scheduling in a variety of ways.
During my career as a retail manager, consultant and engineer, I heard lots of great ideas from employees about how to improve workflow. Whether asking to relocate a table to open space or implement a tool to optimize processing, their suggestions were valuable. Maybe you have experienced this…