kpi sales per customer sales per item

Dollars and Sense: Key Performance Indicators – Sales Per Item and Sales Per Customer

Measuring and understanding store performance is critical. Learn the importance and power of sales per customer and sales per item; two key but sometimes overlooked metrics that should be on your radar and reporting!
covid-19 lessons in associate communications

COVID-19 and Lessons in Associate Communications

The COVID-19 pandemic has highlighted the importance of effective information dissemination. Consider these lessons and build a retail associate communication infrastructure that serves both everyday and emergency communication needs. Gain interactive digital communication between your company and associates during all conditions and operational circumstances!
emergency associate communications

Emergency Associate Communications Strategies for COVID-19 and Beyond

To keep everyone safe and informed during emergencies, regular communication outreach to your retail store associates is not enough. Cut through the noise using push to device communications requiring confirmation of receipt and completion.
thanks to everyday heroes

Thank You to Everyday Heroes

Thanks to the selfless, hardworking heroes on the healthcare, supply chain and retail front lines keeping our communities safe and supplied. We discuss the definition of a hero and some of Captain America’s hero-making traits, how these characterize the everyday heroes rising to the occasion as the world continues to navigate the COVID-19 crisis, and how we as consumers can help do our part.
recommendations retailer response to covid-19 pandemic

Special Series: Suggestions for Food Store Associates to Respond to the COVID-19 Pandemic

Our latest special COVID-19 series installment focuses on retail food store associates. Logile CEO Purna Mishra outlines key recommendations for these critical front-line workers to effectively and safely operate amid the COVID-19 pandemic.
recommendations retailer response to covid-19 pandemic

Special Series: Suggestions for Food Stores to Respond to the COVID-19 Pandemic

Part two of our special COVID-19 series focuses at the critical store operations level. Logile CEO Purna Mishra covers practical, actionable recommendations for food retail stores responding to the COVID-19 pandemic and associated unique challenges.
recommendations retailer response to covid-19 pandemic

Special Series: Suggestions for Retail Food Companies to Respond to the COVID-19 Pandemic

As the world faces the COVID-19 pandemic, this is a time of significant change and special needs. Logile CEO Purna Mishra kicks off this first post in our special series containing recommendations from our experienced retail practitioners and consultants on practical changes and actions food retailers can take to respond to the challenges of the COVID-19 outbreak.
Understanding Cost of Staffing Adjustments in Retail Scheduling Requirements

Digging Deep: Understanding the Cost of Staffing Adjustments in Retail Scheduling Requirements

To meet customer service demands, retailers often must add allowances for service standards. Quick and accurate transparency into the cost of staffing hours adjustments is essential. See how staffing analysis and fine-tuning staffing hours enable you to understand scheduling requirements and optimize task placement for improved labor allocation.
moneyball sabermetrics retail labor standards analysis

Act Three: Moneyball, Sabermetrics and Retail Labor Standards Analysis

In this final Moneyball series post, we describe similar approaches between sabermetrics in baseball and retail, highlighting how retail leaders utilize what-if technology to examine labor changes.
Work content key to retail labor accuracy

Moving Beyond Sales to Work Content is Key to Retail Labor Accuracy

Identifying the true driving components for accurate retail labor hours is tricky. More than sales and a simple formula, all metrics from items to customers impact working conditions and customer service. See how work content-driven labor is the key!
act two moneyball retail baseball tactic performance

Act Two: Moneyball, Sabermetrics and Retail Forecasting

The Moneyball series continues! Just as sabermetrics provides predictions of future performance for a given baseball player or team, retailers can use sophisticated AI and machine-learning forecasting to accurately predict retail performance. Get in the game!
act one moneyball sabermetrics and retail

Act One: Moneyball, Sabermetrics and Retail

Using the concept of sabermetrics as seen in the hit baseball movie Moneyball, it is possible to draw the parallel to engineered standards and performance management within retail. We explore this correlation and how the ever-increasing need to minimize labor costs and increase productivity and output makes these elements critically important for retailers.