Quantify Unmet Demand in Specialty Retail

Three Better Ways to Quantify Unmet Demand in Specialty Retail

Specialty retailers contend with hidden traffic making it difficult to measure workload. Three options come to mind to overcome this struggle. Specialty operators must measure the data accurately to optimize the store planning continuum.
Specialty Retail Invisible Traffic

Specialty Retail: The Invisible Traffic Is the Visible Issue

Part two in our specialty retail series outlines how workload planning for specialty retailers is confounded by hidden traffic. Due to lower conversion rates, retailers have significant difficulty forecasting at accurate levels. With this in mind, understanding the conversion issue may lead to solving it.
New Tools for Specialty Retailers

New Challenges Warrant New Tools for Specialty Retailers

A gap exists between what specialty retailers need and technology vendors offer. In a five-part blog series, we investigate four specific underlying issues and offer insight into solutions for specialty retail operators.
Labor Management Checklist

Notice to Update: The Labor Management Checklist

One overlooked best practice after retailers go live with their labor model is standard upkeep. Many will want to regularly ask, at minimum, these five questions to keep labor budgets and expectations excellent.
Employee Retention

What’s Not So Straightforward About Employee Retention?

Employee retention should be simple: with competitive pay and other incentives, associates should be more loyal. But that is not always the case; employee expectations have changed. How can a retailer keep its most valuable assets invested?
Unified Commerce Part Two

Unified Commerce, What Have You Done? Part Two

Part One covered unified commerce’s impact, Industry 4.0’s onset, traditional retailer adaptations and long-term solutions. We referenced data mining, forecasting, scheduling and mobile solutions as opportunities for brick-and-mortar institutions to optimize their workforce while preserving customer service. In Part Two, we focus in on forecasting and scheduling.
Moving From Job-Based to Task-Based Scheduling

Moving From Job-Based to Task-Based Scheduling: Understanding the Basics

If you followed recent blog posts by Logile, specifically the “Scheduling Insights” series, you learned about the four most common approaches to scheduling. In this post, we focus on using different types of available data to drive scheduling in a variety of ways.
Importance of Maintaining Idea Log and How to Use It

The Importance of Maintaining an Idea Log and How to Use It

During my career as a retail manager, consultant and engineer, I heard lots of great ideas from employees about how to improve workflow. Whether asking to relocate a table to open space or implement a tool to optimize processing, their suggestions were valuable. Maybe you have experienced this...
NRF 2019

NRF 2019: It’s a Wrap

Everyone connected with the retail industry knows that NRF’s Big Show sets the pace in retail for the entire year, bringing together the industry insight, technology, trends and opportunities that inspire growth and transformation. It’s all about new ideas, innovation and community, and NRF 2019 didn’t disappoint.
Logile Logo

Multiple Retailers Implement Logile’s Workforce Management Solutions and Dramatically Improve Customer Service and Efficiency

Logile, Inc. today announced that several North and Latin American industry-leading retailers have implemented Logile’s award-winning AI and machine-learning Enterprise Workforce Management solutions...
Unified Commerce Part One

Unified Commerce, What Have You Done? Part One

Unified commerce goes by many names, such as e-commerce, online ordering, click-and-collect and more. Regardless, unified commerce is “an upsetting force”1 in retail. It is here to stay, as evidenced in upward trending census figures over...
Scheduling Constraint Optimization

Scheduling Constraint Optimization

To schedule optimally, retailers include many intricate parts in the scheduling process. The primary goal from a retailer’s perspective is to produce schedules that cover daily and weekly business trends, offering consistent coverage...