Optimizing store performance, without sacrificing customer service, requires knowledge and understanding of your labor requirements. Enterprise Labor Model™ (ELM™), the nucleus of our comprehensive labor planning and execution management system, gives you complete insight into your true labor requirements and costs based on your unique go-to-market strategy.


ELM™ is the complete repository for all data required to understand, analyze and plan your labor.

Data populated and maintained in the labor model includes:

  • Engineered Labor Standards – complete library of industry specific standards that may be integrated with existing standards or tailored to specific preferred work methods.
  • Organizational structure – managing relationships between sub-departments, departments, stores, zones, areas and regions.
  • Custom relationships, such as groupings of stores and departments into like clusters.
  • Fiscal and planning calendars.
  • Unique store and department characteristics.
  • Daily sales, items and case movement.
  • Department and category shrink.
  • Average hourly rate.
  • Staffing rules – minimum coverage, service levels, rounding rules and job ratios.
  • Adjustments – accounting for work content not measured within the labor standards (promotional events, remodels, inventory, seasonal activity or management discretion)
  • UPC Management – manage product information including Volume Group and Unit of Measure assignments

UPCs may be managed in multiple structures.  Mapping is traditionally done by labor volume groups for application to labor standards.  However, additional mapping by merchandising categories and subcategories can yield great insights for category management along with UPC level forecasting data to account for “lift” or “cannibalization” by category when specific items are promoted.

Category Management data may also be presented on dashboards along with comparisons of the individual store to the chain’s norms to identify areas for operational improvement or opportunities for further differentiation based on unique store clientele.

These options for alternate UPC structures are a key support for fresh item Production Planning and enhanced UPC level forecasting.  Mapping may be taken from the master item record or accomplished within the system.


As an extension of ELM™ UPC ANALYZER™ offers advanced analytics for UPC level review of item performance including the fully loaded costs of labor, shrink and supplies against gross profit revenue to enable effective assortment analysis and merchandising program optimization.

Wouldn’t you like to know if all those UPCs in your assortment are profitable?  Which deserve more or less space?  Which should be considered for alternate procurement rather than being produced in-store?  Which new items you introduced last quarter should be retired or sustained?  How can we quantify merchandising program performance over time with all the costs correctly attributed?

UPC Analyzer™ offers a unique opportunity to answer these questions with real facts and using store-specific data to assess product introductions, and product life-cycle decision points based on their success or failure in individual stores.  Assortment refinements at a store-specific level can yield significant payback in shrink reduction and the optimization of production labor for perishable items that sell!


ELM™ supports the effective dating of time-sensitive parameters, such as store opening and closing, store and department characteristics, engineered labor standards and shrink. Effective dating allows you to analyze the impact of changes in these parameters on your dynamic organization.


ELM™ leverages your existing investments in workforce planning by integrating seamlessly with your internal or third party budgeting and planning tools.