Overtime costs quickly add up. Learn how an effective automated employee scheduling solution can cut out scheduled overtime and reduce overall labor costs. Retailers are getting a grip on labor with cross-utilization from wall to wall!

In retail, a common and definitely worthy New Year’s resolution is improving operational efficiency and costs. One area that warrants a hard look is associate overtime at your stores. Understanding the sometimes surprisingly far-reaching cultural and monetary impacts of overtime is the best first step!

Labor management and reporting are complex functions. It helps to break down some of the elements to understand how they work and where they fit within a retail organization’s operations. In this post, we explore common approaches to measuring labor performance and goals.

The new normal of higher labor costs has driven fundamental changes in retail organizations as add-on labor costs have resulted in fewer, less-experienced associates having to deliver the service and format of their retail brand. This post covers some of the biggest impacts of this environment on retailers.