4 minute read
Can Your Scheduling Handle the Universe of Special Assignments? It’s More Important Than Ever
What are “Special Assignments” in retail, and why is the ability to schedule them and track compliance so important? Read on to find out!
Articles by Jeff Duce
3 minute read
Out of Tolerance: Exception Reporting – More Important than Ever
Learn why exception reporting in retail is essential to any reporting suite and process, and why it might even be much more important than full reporting!
5 minute read
Machete or Scalpel: Adjusting Labor Hours to Budget and Aligning to Goals
It is a challenge to adjust labor in retail stores and restaurants to meet budgeted objectives. This post explores traditional labor hour adjustment approaches and their problems, especially relating to store scheduling. We also suggest a more efficient, less painful approach!
4 minute read
Dollars and Sense: Focus on Existing Customers to Increase Your Sales per Customer and Sales per Item
Helping shoppers meet their needs and wants results in happy customers and improved sales. Learn key actions retailers can take to positively impact sales per customer and sales per item.
4 minute read
Dollars and Sense: Key Performance Indicators – Sales Per Item and Sales Per Customer
Measuring and understanding store performance is critical. Learn the importance and power of sales per customer and sales per item; two key but sometimes overlooked metrics that should be on your radar and reporting!
4 minute read
Retail Resolutions: Effectively Understanding, Monitoring and Managing the Impacts of Overtime
In retail, a common and definitely worthy New Year’s resolution is improving operational efficiency and costs. One area that warrants a hard look is associate overtime at your stores. Understanding the sometimes surprisingly far-reaching cultural and monetary impacts of overtime is the best first step!