Articles by Julie Bushee

Amid the lasting effects of the COVID-19 pandemic, forecasting labor, scheduling and communication remain important to grocery retailers. Shopping time of day, trends and average order sizes have and will continue to shift as the nation reopens. Here are key considerations.

To meet customer service demands, retailers often must add allowances for service standards. Quick and accurate transparency into the cost of staffing hours adjustments is essential. See how staffing analysis and fine-tuning staffing hours enable you to understand scheduling requirements and optimize task placement for improved labor allocation.

Overtime costs quickly add up. Learn how an effective automated employee scheduling solution can cut out scheduled overtime and reduce overall labor costs. Retailers are getting a grip on labor with cross-utilization from wall to wall!

During labor management, analysts are often caught with too much to do in too little time with too few resources. Today, we outline how upgraded tools can reduce this burden while producing more effective results. It is called systems thinking.

Scheduling effectiveness is an effort retailers take to maximize their schedules’ potential over time. Each retailer can do this differently. Consider these four metrics when building a scheduling effectiveness tool.

Scheduling can be simple to understand; however, scheduling optimization grows in complexity with every variable. Read about one supermarket manager’s transformative transition from position-based to task-based scheduling.