As the new year approaches, our UK team reflects on some of the realities and changes the industry faced in 2022 and how retailers responded to these challenges. They conclude with what 2023 might have in store and ideas to help retailers minimise loss and maintain profits.

‘Tis the season for reflection, and retail expert Brian Monaco, VP of Retail Services, continues his tradition of year-end thoughts on the major themes retailers faced during the year and what may lie ahead. Remembering the eternal retail fundamental of delivering great customer service can help retailers creatively navigate the many evolving disruptors. Happy holidays as we speed into 2023!

Logile’s retail customers placed Logile number one in 14 categories including customer satisfaction, overall performance, ROI, innovation and support. Logile also placed #8 on the overall Top 20 best retail industry technology providers and is the only dedicated workforce management solution vendor to appear on this coveted list. Logile ranked in the top two positions in more than half of the LeaderBoard categories this year.

Vallarta is the first retailer to roll out Logile’s IMS Suite in combination with its industry-leading Workforce Management Suite. Powered by Logile’s superior forecasting accuracy, the unified IMS & Workforce Management solutions will enable retailers to have a single, comprehensive, end-to-end solution set for store-level planning, scheduling and execution.

Retailers, are you adequately factoring today’s unusually high inflation into your labor model? If you use SPLH to manage labor, this step is crucial to avoid higher than necessary labor costs. See why you need to begin with raising SPLH goals to account for the change in sales due to inflation!

User adoption can challenge any new technology initiative. Learn how training advancements including digital adoption can facilitate employee adoption and change management!