Productivity increase
in backroom operations achieved (real result)
in backroom operations achieved (real result)
Annual spend recovered
through store-wide operational labor efficiencies (real result)
through store-wide operational labor efficiencies (real result)
Sales increase
in year over year sales (real result)
in year over year sales (real result)
Operational Excellence Assessments
Logile’s operational excellence team applies industry-leading industrial engineering techniques to help you make an impact on your customers, employees and bottom line.
Our assessments provide you with a true baseline of your current state, combined with an opportunity roadmap comprised of both quantitative and qualitative benefit opportunities.
Drive Customer Experience
Gain insight on harnessing the power of your labor spend to drive the right customer experience, including:
- Factors influencing conversion and basket size
- Customer impacts on store recovery
- On-shelf availability of products
- Aligning customer service engagement with customer demand patterns
- Effectiveness of selling methods
4 Pillars of Productivity
Get the most out of your labor spend. We focus on opportunities within each of the 4 pillars of productivity:
- Utilization: Are your employees productive throughout the day? The who, what, when, where and why.
- Methods: Are employees following methods that are efficient and effective?
- Performance: Are employees performing with the proper skill and effort?
- Management: Are managers equipped with the proper tools and information to coach store performance?
Optimize Queuing
Wait time is a key factor in your customers’ decisions to shop again or not. Discover opportunities to optimize your queuing throughput, including:
- How well your stores are performing against your service level goals
- How much potential revenue you are losing to customers leaving queue
- Where and when cashier or server idle time exists
- Opportunities for cross-utilization of employees
- How well the labor deployment plan aligns with customer demand patterns
Optimizing the labor of leading brands
