3 minute read
Logile Again Lands Coveted 2019 RIS Software LeaderBoard Top-20 Spot
Logile is highest-ranking workforce management vendor, with top honors in overall Top-20 at #12 and 36 Top-10 rankings, including #1 in 8 categories spanning customer satisfaction, innovation, service and support.
Dallas, TX – December 11, 2018
Logile, Inc. today announced that retailers have again recognized Logile as a top retail technology provider in RIS News‘ widely respected annual Software LeaderBoard. Logile’s LeaderBoard position continued to rise in the 2019 report, finishing ahead of all other vendors in the workforce management and human capital management space.
For the second consecutive year, Logile is the only dedicated workforce management vendor to appear in the overall Top-20 list, RIS’s highest LeaderBoard honor, and is the highest-ranked workforce management vendor overall with an additional 36 Top-10 rankings including #1 in eight categories across customer satisfaction, innovation, service and support.
This year, 294 retailers provided 585 vendor evaluations, administered by a third-party research firm for non-biased results. This eliminates marketing hype to reveal how software vendors stack up in head-to-head rankings. Dubbed the “Oscars of Retail Technology,” the resulting LeaderBoard report features 50 Top-10 lists centered around customer satisfaction plus the “coveted” Top-20 list of the top software vendors in retail.
#12 in overall Top-20
#1 in 8 categories
#2 in 14 categories
Logile ranks higher than any other targeted workforce management software vendor:
• #12 on the overall Top-20 (up from #19 last year)
• #1 Leader in:
- Top Vendors in Customer Satisfaction
- Customer Satisfaction by Tier One Retailers
- Customer Satisfaction for Mid-Size Vendors
- Customer Satisfaction for Broad Suite Vendors
- Leaders in Technology Innovation
- Leaders in Quality of Service
- Leaders in Quality of Support
- Leaders in Quality of Support by Tier One Retailers
• Logile’s other 28 Top-10s include #2-#3 rankings across important categories such as Overall Performance, Total Cost of Operation, Return on Investment, Software Reliability, Ease of Installation & Integration, Recommendation, and Grocery Vendor Leader as well as additional Top-10 placements.
Logile’s stellar overall standing and growth with both tier one and mid-size retailers is indicative of its ability to deliver the right balance of innovative technology, performance and dedicated support. Highest forecast accuracy, automated, wall-to-wall metric scheduling, and staffing for all departments storewide are unique differentiators.
Logile’s All Mobile approach to workforce management (Logile Connect™ and Logile Labor Wizard™ app) and the first-ever virtual assistant for workforce management (Lychee™) also provide strong reasons why Logile garnered #1 Leader in Technology Innovation.
“Logile has outstanding results this year in the 2019 RIS Software LeaderBoard,” said Joe Skorupa, editorial director at RIS News. “Especially noteworthy is Logile’s appearance on the Top-20 master list, where it jumped up seven slots from last year. Logile’s impressive year-over-year improvement is a testament to its ability to meet high retailer expectations and deliver superior software and support that produces industry-leading customer satisfaction.”
“We are honored that our customers ranked Logile so favorably in the 2019 RIS LeaderBoard,” said Purna Mishra, Logile founder and CEO. “Logile’s vision has always been to develop and deliver the retail industry’s best workforce management technology and the total store operations solution. We thank our customers for continually inspiring us to advance our products to achieve this goal.”
“We sincerely appreciate our customers for recognizing Logile with such distinction in the 2019 LeaderBoard rankings,” said Rick Schlenker, Logile co-founder and executive vice president, sales and marketing. “Our customers’ success is our highest priority and is at the heart of everything we do at Logile, from initial solution implementation that improves retailers’ efficiency and customer service to sustaining these benefits by being a true business partner for life.”
To read the full 2019 RIS Software LeaderBoard report, click here.
Logile will be at NRF 2019, Retail’s Big Show: Learn how we are shaping the future of workforce management and store operations for retailers worldwide with All Mobile. Visit us at Booth #4581, or schedule a meeting now.
Logile, Inc. is the premier retail store operations solution provider, forging industry-leading technology innovation and best-practice expertise for workforce management and in-store planning and execution. We live WFM and store ops, but we exist for our customers’ success. Our proven machine-learning technology and retail industrial engineering help you accelerate ROI and achieve operational excellence with improved performance and empowered employees. Retailers worldwide rely on Logile’s intelligent, fully mobile solutions to boost profitability and competitive edge by delivering the best service at the optimal cost. From labor standards development and modeling, to forecasting, storewide scheduling, and time and attendance, to task management and employee self-service—we transform retail operations.