Our retail queueing deep dive continues. Consider a few key principles that make all the difference when scheduling your checkout teams for effective queue management!

If queuing is a universal irritant, this entertaining first post in our new series is a fitting antidote! For starters, see how just one warehouse employee calling in sick can impact the retail front end in vivid detail.

Learn how Gemba, “the true place” in Japanese, translates to the customer frontlines in retail and how retailers can Go to Gemba for the most informed decision making and operational success!