Julie Bushee, Retail Labor Manager
In the ideal retail situation, labor analysts can focus their attention on data interpretation, allowing their information technology to do heavy data mining. Alas, this is rare. Many labor teams require analysts to gather and shape data prior to analysis. In the worst-case scenarios, retailers have Read more
When people ask me what I do for a living, my response is that I work in the workforce management software industry, generating store-level forecasts and schedules for enterprise retailers. After the usual blank stares, I try to explain…
Scheduling effectiveness is an effort retailers take to maximize their schedules’ potential over time. Each retailer can do this differently. Consider these four metrics when building a scheduling effectiveness tool.
Scheduling can be simple to understand; however, scheduling optimization grows in complexity with every variable. Read about one supermarket manager’s transformative transition from position-based to task-based scheduling.
Part One covered unified commerce’s impact, Industry 4.0’s onset, traditional retailer adaptations and long-term solutions. We referenced data mining, forecasting, scheduling and mobile solutions as opportunities for brick-and-mortar institutions to optimize their workforce while preserving customer service. In Part Two, we focus in on forecasting and scheduling.
If you followed recent blog posts by Logile, specifically the “Scheduling Insights” series, you learned about the four most common approaches to scheduling. In this post, we focus on using different types of available data to drive scheduling in a variety of ways.
So far, we have covered two of the four most common approaches to scheduling. The first was service-based scheduling, which is also known as interval-based scheduling. We discussed supermarket cashiers and baggers …
Cashiering at a supermarket is a great example. There is no forgiveness for being over in the morning and being short-staffed in the evening. Correct placement at the interval level is critical…
It’s an understatement to call this type of scheduling the most commonly understood and practiced type of scheduling. The whole idea of retail labor scheduling was built around scheduling jobs like Cashiering…
Given that you now have a good foundation in the terms and process steps from forecasting to demand planning to staff planning to scheduling, it’s a good time to discuss different types of scheduling…