Unlock Operational Success: How Retailers Architect Unified WFM to Empower the Connected Workforce

workers with ipads and aprons
workers with ipads and aprons

Chain Store Age Webinar With Executive Retail Thought Leaders

Live event recorded: Tuesday, July 9, 2024 11:00 AM ET

View on-demand now. 

Abstract:

Today’s retailers face unique challenges in attracting and retaining employees. To navigate these operational complexities, retailers are striving to connect their workforces with strategy, taking a unified approach that seamlessly integrates planning, scheduling, and execution.

This panel discussion explores “Empowering the Connected Workforce” and its crucial role in achieving operational success in retail environments. Hear real-world examples and industry best practices illustrating the strategic advantages and transformative impact of embracing unified workforce management. Discover how this approach optimizes operations, enhances both employee and customer experiences, and drives profitability.

Key Discussion Points:

  • Leveraging AI-driven technologies to forecast and optimize staff planning and scheduling, streamline tasks, enhance productivity, and empower both managers and associates.
  • Understanding staffing requirements using store-specific data and standards to meet customer demands effectively.
  • Embracing flexibility with options like gig scheduling and cross-training opportunities.
  • Adapting to market fluctuations, seasonal changes, and evolving business needs with scalability and agility.

Speakers:

Steve Netherton
CIO and VP of Continuous Improvement, Vallarta Supermarkets

Gavin Gallagher
Logile Board Member, former Retail COO of Digital and CIO

Brian Monaco
VP Customer Experience, Logile

Moderator:
Maia Jenkins
Custom Content and Marketing Copywriter, EnsembleIQ

Watch the recording to learn from industry leaders about optimizing retail workforce strategies!