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Blog Blog Psychology, Technology and a New Retail Standard Today's consumers expect just enough (not too little or too much) from retailers. Brick-and-mortar businesses can find this sweet spot through… Blog Blog How Many Cashiers Does it Take? Improved Schedule Accuracy Produces Key Business Benefits When people ask me what I do for a living, my response is that I work in the workforce management software industry, generating store-level forecasts… Blog Blog Crowding, Queuing and Their Relationship With Profitability Reducing customer wait time at the front end equals profits, but few retailers maximize the relationship between in-store queues and customer… Blog Blog Is Mobile Disrupting or Enhancing Brick-and-Mortar Retail? In 2016, Deloitte found digital interactions impacted 56 cents of every dollars spent in brick-and-mortar stores. Today's digital natives are…

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