4 minute read

The Simple Queue: Doing the Numbers

Out of the comfort zone: If you think you’ve got too many retail checkouts open, do nothing until you know for sure. It is cheaper and more effective to protect queues from forming than to react once they occur!

4 minute read

The Humble Queue: Part One

If queuing is a universal irritant, this entertaining first post in our new series is a fitting antidote! For starters, see how just one warehouse employee calling in sick can impact the retail front end in vivid detail.

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