training for permanent workforce impacts of pandemic

The Long Haul: Training for the Permanent Workforce Impacts of the Pandemic

Keep your workforce informed and up to speed to meet the new normal. Social distance-friendly training options like eLearning and real-time communication deliver multiple avenues for ensuring your employees gain the knowledge they need as you manage through any conditions.

accounting for new normal how accurate are your labor forecasts

Accounting for the “New Normal:” How Accurate Are Your Labor Forecasts?

Adapting is key to retail success, especially now. But as you adopt new standards, it is also essential to consider how these changes affect your labor model—and keep it updated accordingly. This step will produce a higher-quality forecast, employee engagement and customer satisfaction!

Gen Z self-service apps help us help you

Gen Z POV: How Self-Service Apps Help Us Help You

Hear directly from Gen Z why employee self-service apps are so critical to incorporate into your retail operations. Make day-to-day tasks easier, improve productivity and increase job satisfaction. This benefits everyone across the whole organization and customers as well. What’s not to like?

It Takes a Village Labor Management Journey

It Takes a Village: Building a Support Team for Your Labor Management Journey

Your retail labor model’s success depends on many factors, including the extended internal and/or external resources of your village. Who is in your village? It depends on your organization’s size, skills and labor model journey maturity!

check it out front end

Check This Out: Maximizing Throughput With Effective Coaching

The next installment in our front end series is here. We now take it a step further and discuss ways to improve cashier performance to maximize throughput. Manager communication and coaching take center stage!

Scalpel or Machete Adjusting Labor Hours

Machete or Scalpel: Adjusting Labor Hours to Budget and Aligning to Goals

It is a challenge to adjust labor in retail stores and restaurants to meet budgeted objectives. This post explores traditional labor hour adjustment approaches and their problems, especially relating to store scheduling. We also suggest a more efficient, less painful approach!

check it out front end

Lane Configuration Optimization: Forecasting for the Future

Our retail front end examination continues with a look at how forecast accuracy supports improved throughput, queuing and employee scheduling. Getting it right yields big rewards: reduced shopping time, shrewd labor use choices, and ultimately, a positive impact on sales and profitability.

From gas to grocer convenience stores

From Gas to Grocer: Still a Store, but More

As convenience stores keep evolving, so has their need for enhanced training, communication, food safety, sanitation, employee scheduling and more. Part 2 in our series explores expanded requirements of this increasingly sophisticated and complex retail format.

door to floor making new process stick

From Door to Floor: Making the New Process Stick

In our prior blog post, we discussed basic and practical ways to develop stocking methods that will improve productivity on the sales floor. In this post we discuss what you must do to transition the idea from the drawing board to implementation to lasting practice…

gen z pov on board

Gen Z POV: Getting Retail’s Next-Gen Workforce on Board

When companies invest in employee education, training, rewards and work environments, Gen Z delivers the best results. This POV outlines how flexibility, recognition and development potential are key to retaining Gen Z talent!