3 minute read

Retail Scale and Label Management: Experienced Do’s, Don’ts and Proven Best Practices

In your local food store, departments like bakery, deli and meat prepare, process, package and serve the store’s fresh signature foods. In these operations the scale management system, the scales, and the labeling equipment are important tools that store associates have to rely on.

In my 30+ years in the grocery business dealing with scales, I have witnessed a lot of interesting practices – both good and bad. One memorable example of a less-than-ideal technique includes attempts to calibrate a scale with a gallon of water. As mundane as the scale might seem, it is essential in enabling accurate pricing and labeling of in-store packaged and prepared products. In the spirit of improved scale management practices to keep this important asset properly performing…

Consider the following do’s and don’ts:

Beyond the physical scale

While working scales and printers are important physical assets to a store, the intelligence behind the scenes is critical as well. Data delivered through your scale management including item descriptions, ingredients, nutritional summary, allergens, pricing data, product expiration date, etc. converges with the configured label formats. Getting all this information to and from the scales is important. Scale management integration to the host systems of record must ensure all label fields are populated with current, accurate information.

Look for a scale management solution provider with significant practical experience managing these assets within stores. The best solutions feature next-generation enhancements supporting seamless real-time data exchange to and from the scales, and automated alerts for streamlining corporate administration and support. Data from the scales flowing back through scale management is vital to maintain accurate, real-time perpetual inventory on fresh items where production is optimized through an effective inventory management system.

Tight integration and automation in your scale management ecosystem delivers the right information to your scales and labels to meet customer expectations and regulatory compliance while providing essential data back to your inventory management system. Smart do’s and don’ts for store-level management of scale assets ensures this infrastructure provides your associates with reliable tools to efficiently sell great products and run great stores.

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