As the new year approaches, our UK team reflects on some of the realities and changes the industry faced in 2022 and how retailers responded to these challenges. They conclude with what 2023 might have in store and ideas to help retailers minimise loss and maintain profits.

Logile’s retail customers placed Logile number one in 14 categories including customer satisfaction, overall performance, ROI, innovation and support. Logile also placed #8 on the overall Top 20 best retail industry technology providers and is the only dedicated workforce management solution vendor to appear on this coveted list. Logile ranked in the top two positions in more than half of the LeaderBoard categories this year.

Our retail queueing deep dive continues. Consider a few key principles that make all the difference when scheduling your checkout teams for effective queue management!

Multiple retailers across the US, Europe and Mexico signed for Logile’s Labor Planning, Workforce Management and Store Execution solutions in 2022 H1, including the largest deal in Logile history.

Out of the comfort zone: If you think you’ve got too many retail checkouts open, do nothing until you know for sure. It is cheaper and more effective to protect queues from forming than to react once they occur!

If queuing is a universal irritant, this entertaining first post in our new series is a fitting antidote! For starters, see how just one warehouse employee calling in sick can impact the retail front end in vivid detail.

Learn how Gemba, “the true place” in Japanese, translates to the customer frontlines in retail and how retailers can Go to Gemba for the most informed decision making and operational success!

Read a UK retail operator’s perspectives on how retail labour optimisation has and will continue to evolve and technology’s critical role to operational success.

What happens if you remove just one second of labour for every customer going through your front registers and save that cost or apply the labour elsewhere? Potentially huge savings!

Our Turning the Tables series continues. QSR customer experience + labour efficiency + more. Get the formulas for success with our steps to gauge your performance and a peek into achieving labour optimisation!