Welcome to Logile WFM Academy
We created the Logile Workforce Management Academy to deliver a solid understanding of key concepts any labour management program and any labour management system should embrace. Your team will learn how to navigate common organisational challenges with industry best practices and lessons learned that our labour experts have acquired through decades of successful retail labour management experience.
This coursework is designed to help experienced store operators, industrial engineers and IT professionals be successful in understanding and executing your labour strategy through technology. Virtual instructor-led and online coursework means no travel or pulling people out of their roles!
No other offering packs in this much know-how
Whether you are preparing individuals for ongoing ownership of labour management components or training them to deploy your system to stores, WFM Academy delivers the most comprehensive offering to quickly turbocharge your team.
- Built by senior labour professionals from operational, industrial engineering and technical backgrounds
- Summarises years of labour management expertise in an easy-to-understand, visual and engaging learning process
- Access to a facilitator who can answer your questions and address your unique considerations
Test-drive a 15-minute course on Logile WFM Academy now
Get a sneak peek! Step through a short overview course for a taste of the interactive WFM Academy experience.
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Understanding the foundational principles of WFM is the first step towards optimally managing labour. What will you learn?
Your team will graduate with a broader perspective on the critical concepts covered in the following courses.
LWFMA 01: Introduction to Workforce Management
This course introduces you to workforce management foundational concepts. Those concepts begin with how to bring about successful change in your organisation and how to think about managing the work that needs to be done—and the people doing that work. Approx. course completion time: 10-15 minutes.
This course introduces you to workforce management foundational concepts. Those concepts begin with how to bring about successful change in your organisation and how to think about managing the work that needs to be done—and the people doing that work. Approx. course completion time: 10-15 minutes.
LWFMA 02: Building a Foundation for Success
Sort, shine, straighten, standardise and sustain—this is what 5S is all about. This course introduces 5S concepts and methodologies. We also explore how to document 5S along with tips for success. Approx. course completion time: 15 minutes.
Sort, shine, straighten, standardise and sustain—this is what 5S is all about. This course introduces 5S concepts and methodologies. We also explore how to document 5S along with tips for success. Approx. course completion time: 15 minutes.
LWFMA 03: Engineered Labour Standards and the Labour Model
Within the foundation of realising a high-performance workforce, we find engineered labour standards. Using engineered labour standards allows labour teams to effectively manage workforce performance while also implementing labour models for improved labour planning, forecasting and budgeting. With engineered labour standards in place, organisations can better focus on driving improved workforce performance in their day-to-day operations. Approx. course completion time: 10-15 minutes.
Within the foundation of realising a high-performance workforce, we find engineered labour standards. Using engineered labour standards allows labour teams to effectively manage workforce performance while also implementing labour models for improved labour planning, forecasting and budgeting. With engineered labour standards in place, organisations can better focus on driving improved workforce performance in their day-to-day operations. Approx. course completion time: 10-15 minutes.
LWFMA 04: Planning and Forecasting
We look at budgeting, planning and forecasting processes and principles. Based on historical information, forecasting is a prediction process used for planning purposes. Part of that planning comes into play when the actual work must be identified and then refined prior to the scheduling of employees. Approx. course completion time: 10-15 minutes.
We look at budgeting, planning and forecasting processes and principles. Based on historical information, forecasting is a prediction process used for planning purposes. Part of that planning comes into play when the actual work must be identified and then refined prior to the scheduling of employees. Approx. course completion time: 10-15 minutes.
LWFMA 05: Scheduling
Scheduling is the process of assigning employees to business requirements and labour tasks that have been developed. This course takes a closer look at task-based scheduling. We’ll compare manual, templated, automated and task-based schedules along with their associated expectations. Approx. course completion time: 15-20 minutes.
Scheduling is the process of assigning employees to business requirements and labour tasks that have been developed. This course takes a closer look at task-based scheduling. We’ll compare manual, templated, automated and task-based schedules along with their associated expectations. Approx. course completion time: 15-20 minutes.
LWFMA 06: Schedule Analysis, Effective Scheduling and Employee Self-Service
When analysing the accuracy of our data, we need to ask ourselves, are we getting a good schedule efficiently? By comparing our findings, we can learn, adjust and continue to improve the process. Employee self-service, which provides functionality for schedule access via any device connected to the internet, will also be introduced. Approx. course completion time: 10-15 minutes.
When analysing the accuracy of our data, we need to ask ourselves, are we getting a good schedule efficiently? By comparing our findings, we can learn, adjust and continue to improve the process. Employee self-service, which provides functionality for schedule access via any device connected to the internet, will also be introduced. Approx. course completion time: 10-15 minutes.
LWFMA 07: Time and Attendance
Time and Attendance is used to manage the day-in and day-out, people-centric tracking details. This course delves into the time clocks and time sheets used within an effective scheduling system. Approx. course completion time: 10-15 minutes.
Time and Attendance is used to manage the day-in and day-out, people-centric tracking details. This course delves into the time clocks and time sheets used within an effective scheduling system. Approx. course completion time: 10-15 minutes.
LWFMA 08: Managing Expectations: Operations, Reports and the Dashboard
Shared expectations are key to workforce management success. When properly communicated through operations and reports, those expectations can be easily and efficiently managed. This course covers just that! Approx. course completion time: 15 minutes.
Shared expectations are key to workforce management success. When properly communicated through operations and reports, those expectations can be easily and efficiently managed. This course covers just that! Approx. course completion time: 15 minutes.
LWFMA 09: Task Management
A business must streamline, organise and communicate its information so data is directed, received appropriately, and used to make informed decisions. As retailers, we call this process Task Management, and this course explores key considerations. The topic of food safety is also touched on because it too requires a clear and effective communication pipeline for all involved. Approx. course completion time: 10-15 minutes.
A business must streamline, organise and communicate its information so data is directed, received appropriately, and used to make informed decisions. As retailers, we call this process Task Management, and this course explores key considerations. The topic of food safety is also touched on because it too requires a clear and effective communication pipeline for all involved. Approx. course completion time: 10-15 minutes.