Create a Win-Win-Win for Stores, Employees and Shoppers
Finding and keeping the team needed to deliver positive brand value for customers means retailers must focus on becoming employers of choice. Retailers will also need to pursue operational efficiency and automation in order to provide excellent customer service with fewer employees. To support the modern workforce and keep pace with the rapidly changing retail environment, many organizations will look to a new generation of workforce management (WFM) solutions that deliver greater flexibility and leverage AI.
Read this whitepaper to learn:
- Trends and insights on what the retail workforce wants and how retailers are responding
- Ways modern retailers can create a win-win-win using modern retail WFM solutions
- How adopting a data-driven, unified WFM platform drives greater operational efficiency
