Articles by Brian Monaco

3 minute read

Unified Commerce, What Have You Done? Part Two

Part One covered unified commerce’s impact, Industry 4.0’s onset, traditional retailer adaptations and long-term solutions. We referenced data mining, forecasting, scheduling and mobile solutions as opportunities for brick-and-mortar institutions to optimize their workforce while preserving customer service. In Part Two, we focus in on forecasting and scheduling.

3 minute read

Unified Commerce, What Have You Done? Part One

Unified commerce goes by many names, such as e-commerce, online ordering, click-and-collect and more. Regardless, unified commerce is “an upsetting force”1 in retail. It is here to stay, as evidenced in upward trending census figures over…

2 minute read

The power of the WHY?

Why is the WHY so important? Who, What, Where, When and WHY… the 5 W’s we all learned in grade school. The questions we ask when solving a problem. What the teachers didn’t tell is how important the WHY is…

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