Specialty retailers contend with hidden traffic making it difficult to measure workload. Three options come to mind to overcome this struggle. Specialty operators must measure the data accurately to optimize the store planning continuum.

Part One covered unified commerce’s impact, Industry 4.0’s onset, traditional retailer adaptations and long-term solutions. We referenced data mining, forecasting, scheduling and mobile solutions as opportunities for brick-and-mortar institutions to optimize their workforce while preserving customer service. In Part Two, we focus in on forecasting and scheduling.

In my previous blogs related to effective forecasting I have covered several basic concepts that carry forward into this discussion. Whether you want to…

In my last blog I talked about the need for accurate forecasting as a vital link in the chain of your labor management and operational planning and execution…

You can’t create a good schedule from a bad forecast. That’s the plain and simple truth in effective labor management and labor scheduling. If the goal is…