Articles by Olufemi Olowu

Identifying the true driving components for accurate retail labor hours is tricky. More than sales and a simple formula, all metrics from items to customers impact working conditions and customer service. See how work content-driven labor is the key!

To schedule optimally, retailers include many intricate parts in the scheduling process. The primary goal from a retailer’s perspective is to produce schedules that cover daily and weekly business trends, offering consistent coverage…

Profitability in a retail environment is based on making and keeping every penny possible. The adage that “Retail is a penny business” is true. Every cent counts. So, when looking at…

Shopping can be either a joyful experience or a chore, depending on your experience at whichever retail establishment you frequent. When looking at components of a great shopping experience…

Communication is defined as the imparting or exchanging of news or information.  In our ever changing and competitive business environment, it is imperative that effective communication is a reality as we strive to be successful…