Learn how Gemba, “the true place” in Japanese, translates to the customer frontlines in retail and how retailers can Go to Gemba for the most informed decision making and operational success!

Stocking retail shelves might seem basic, but the interesting part of stocking is what happens before an associate even reaches the aisle. Learn how stocking is really a series of events that that not only fills empty space and but achieves customer satisfaction!

How can automated employee scheduling features lead directly to increased retail sales? Read on to learn the often overlooked but impactful benefit of using a workforce management scheduling application as a sales enablement tool.

Measuring and understanding store performance is critical. Learn the importance and power of sales per customer and sales per item; two key but sometimes overlooked metrics that should be on your radar and reporting!

Identifying the true driving components for accurate retail labor hours is tricky. More than sales and a simple formula, all metrics from items to customers impact working conditions and customer service. See how work content-driven labor is the key!

Many retail activities are seasonal, but systematic workforce management upkeep delivers benefits all year long. This post explains ways to keep tabs on your workforce systems for optimal results. Fall forward for year-round success!