Is optimizing labor really code for finding ways to cut labor hours across stores?

The most successful retailers treat labor optimization as a science that is based on:

• Understanding and quantifying work
• Eliminating waste or work that does not add value
• Establishing accurate labor budgets that are store, department and time specific
• Scheduling teammates to perform the right tasks at the right time
• And having metrics in place to ensure that improving efficiency does not come at the expense of customer satisfaction, safety and employee morale

This article also appears on LinkedIn – click here to read it and follow Rick Schlenker.