The 2026 Retail Workforce Reality Check

By Logile

Published on February 28th, 2026

2026 Retail Workforce Report

New Data on What’s Really Breaking Store Execution and How to Fix It

Retail has a workforce problem but it’s not what you think

  • It’s harder than ever to hire and retain great associates.
  • Shoppers are more impatient and digitally driven.
  • Store teams are being asked to deliver more with less.

Check out the new benchmark data from RSR Research. It reveals where the store execution model is breaking down and what top-performing retailers are doing differently. Download the report to uncover:

  • Why 75% of associates feel overworked and underpaid and how it impacts execution
  • The growing disconnect between retailer assumptions and shopper expectations
  • How Retail Winners use real-time data, visibility, and communication to outperform
  • What true associate empowerment looks like and how it drives better customer experiences