The 2026 Retail Workforce Reality Check

By Logile

Published on February 28th, 2026

New Data on What’s Really Breaking Store Execution and How to Fix It

Retail has a workforce problem but it’s not what you think

·      It’s harder than ever to hire and retain great associates.

·      Shoppers are more impatient and digitally driven.

·      Store teams are being asked to deliver more with less.

So, the real question is:

Are you deploying your workforce in a way that actually meets customer demand?

New Benchmark Data from Across Retail

Sponsored by Logile and conducted by RSR Research, this 2026 benchmark study captures perspectives from:

  • 100 retail executives
  • 100 store associates
  • 1,000 U.S. consumers

It reveals where the store execution model is breaking down and what top performing retailers are doing differently.

What You’ll Learn

Download the report to uncover:

  • Why 75% of associates feel overworked and underpaid and how it impacts execution
  • The growing disconnect between retailer assumptions and shopper expectations
  • How Retail Winners use real time data, visibility, and communication to outperform
  • What true associate empowerment looks like and how it drives better customer experiences

Download the 2026 Retail Workforce Benchmark Report now
2026 Retail Workforce Report