Workforce Management
Planning-First Workforce Management for Modern Retail Operations
One forecast. One labor plan. One connected workforce system. From labor planning to scheduling and time management, Logile helps retailers turn better plans into better workforce outcomes.
Why Workforce Management Feels Like Constant Rework
Workforce management breaks when schedules are expected to fix problems that start earlier in the planning process. The result:
Labor hours that do not reflect true workload
Schedules that require constant manager rework
Operational changes that are not simulated before rollout
Compliance risk that surfaces too late
Limited visibility into planned versus actual labor performance
Three Principles that Power Connected Workforce Execution
Instead of starting with schedules, Logile starts with demand, work content, and execution reality.
Forecast-Driven Workforce Demand
Schedule to how customers actually shop
Logile forecasts the true drivers of store workload, including sales, traffic, transactions, units, cases, and department-level demand. Every labor decision starts with a more accurate view of demand.
Outcomes
- More accurate labor demand
- Fewer reactive schedule changes
- Improved labor productivity and service coverage
Bottom-Up Labor Planning
Build labor plans from operational reality
Logile connects labor standards, labor modeling, staff planning, budgeting, and EPS into one planning framework. Retailers can model workforce decisions before they reach stores.
Outcomes
- Executable labor plans
- Better budget-to-workload alignment
- Enterprise-scale planning with store-level precision
Optimized Scheduling & Time
Turn labor plans into schedules that stick
Logile creates compliant, task-aware schedules from staffing requirements. Real-time visibility into worked labor, exceptions, and performance helps teams adapt and continuously improve execution.
Outcomes
- More stable schedules
- Reduced overtime and payroll exceptions
- Stronger compliance confidence and store performance
Two Integrated Solutions, One System
These solution areas work together as one connected workforce management system.
Unified Labor Planning
Plan labor from real demand, real work, and real operating conditions.
What Planning-First Workforce Management Delivers
Retailers using Logile Workforce Management consistently achieve:
~ 6%
Payroll savings
30-50%
Reduction in time spent on forecasting and scheduling
25-35%
Reduction in unplanned overtime
100%
Compliance with labor and predictive scheduling regulations
Analyst-Validated Impact
Nucleus Research found that Logile helps retailers connect workforce planning, scheduling, and store execution into one operating model.
~ 50%
reduction in time managers managing schedules
210 basis points
Improvement in customer satisfaction scores
>1%
Reduction in associate turnover and improved retention
After deploying Logile's Workforce Management platform, retailers:
- Reduced manager scheduling time by an average of 47%
- Improved customer satisfaction by more than 210 basis points
- Reduced associate turnover by more than 1 percentage point
- Increased workforce retention and schedule compliance
Logile's planning-first approach enabled retailers to connect labor planning, scheduling, and execution in a single system, helping stores operate with greater productivity and consistency.
Independent analysis by Nucleus Research validated measurable improvements in scheduling efficiency, customer satisfaction, and workforce retention.
Customer Voices
"Store leaders can spend less time managing schedules and more time driving sales."
Ryan Speakes
VP of C-Stores and Retail WFM, SpartanNash
"Logile's complete workforce management solution supports our store managers by handling the complexity of labor planning and scheduling."
Kim Anderson
VP of Store Operations, Schnucks
"Everything is in one place instead of 12 separate Excel models. Logile’s labor model configured store- and department-specific staffing rules across approximately 180 labor tasks and a 15-minute level staffing demand, which is fantastic for efficient labor planning and scheduling."
Jos Howell
Store Resource Manager, M&S
"We spoke with 19 different vendors and it was always Logile for me. Logile have never over-sold their product and it’s delivered everything they’ve said it would."
Chris Thompson
Labour Resource Planning Manager, Booths