Logile Connect EMEA

Chris Love, TCN Capital

Chris Love is co-founder of TCN Capital, a technology investment company focused on transforming how consulting and systems integration are delivered. Previously, he co-founded REPL Group, a retail consultancy specialising in workforce management, which was acquired by Accenture in 2021. Chris is a recognised authority on labour planning and the future of work in retail, having advised many of the world’s largest retailers on workforce transformation. TCN Capital is an investor in Frontline XP, a member of the LogileONE partner ecosystem and sponsor of this event.

Tony Robinson, bp

Tony Robinson is Head of Intelligent Operations at bp, responsible for driving innovation across retail operations through AI, automation, workforce technology, and digital transformation. He leads global initiatives focused on improving frontline productivity, employee experience, and operational performance. Tony collaborates with leading technology providers and industry partners to bring innovative solutions to market and create smarter, more connected retail operations worldwide. His work has supported the rollout of innovative platforms across Europe, North America, Australia, and New Zealand, helping to establish new operating models that combine data, automation, and human-centred design.

Chris Thompson, Booths

Chris Thompson began his retail career in 1995 as a part-time customer assistant before progressing through the business to become a Store Manager. Over 22 years, he gained first-hand experience in frontline retail, team leadership and the realities of running busy stores. A secondment into Retail Operations introduced Chris to Booths’ early Excel-based labour models and vendor selection for a workforce management solution. Since 2018, he has served as Labour Planning Manager at Booths, overseeing the full suite of Logile products. His shop-floor roots continue to shape his practical, people-focused approach to retail operations.

Jay Brereton, The Co-Operative Group

Jay Brereton is Head of Change, Delivery & Capacity within Central Operations at the Coop, where he leads performance improvement, capacity planning, and operational delivery across a large multi-site retail operation. With extensive experience in operational transformation, turnaround programmes, workforce management solutions and performance management, Jay specialises in helping organisations translate strategy into sustainable results at scale. He is passionate about creating operating infrastuctures that drive accountability, improve performance, and enable frontline teams to deliver better outcomes for customers and colleagues.

Steve Nolan, The Co-Operative Group

Steve Nolan is the Labour Planning Manager within Central Operations at the Coop. He leads the workforceplanning activities across a large multi-site retail operation. He is responsible for embedding effective store operating models, that deliver efficient, customer-focused operations, through optimised colleague labourscheduling. Steve works across business functions to ensure operational strategies translate successfully into day-to-day delivery, against a significant payroll budget. He is passionate about creating practical solutions that improve efficiency and enhance the experiences for colleagues, customers and Coop members.

Evelyn McMullen, Nucleus Research

Evelyn McMullen manages the global ROI strategy team within the recruiting, talent management, workforce management, and employee experience markets. She is an expert in ROI analysis and brings that knowledge to help sellers and buyers of technology to understand and maximize the value of their HCM investments. Evelyn is a frequent speaker at industry events and has been quoted in numerous trade and business publications, including Fast Company, SHRM Online, and Business.com. She has a BA from Emmanuel College and frequently conducts training classes on ROI selling techniques. In her spare time, she is an avid skier.

Rob Bate, FrontlineXP

Rob Bate is Co-Founder of FrontlineXP, a specialist frontline operations transformation business and LogileONE partner. He brings more than 26 years of retail and consulting experience, with a focus on workforce transformation and operational excellence. Rob began his career at Boots before joining REPL Group, where he led global workforce management initiatives for organisations including Walmart, Starbucks, Microsoft, Albertsons and Lululemon. Following REPL’s acquisition by Accenture, he became Managing Director within its Workforce Management practice and later served as Global Advisory Lead at Avanade. Rob returned to the UK to co-found FrontlineXP, helping retail and hospitality organisations unlock greater value from their frontline teams through process and technology transformation.

Matt Lovitt, FrontlineXP

Matt Lovitt is Co-Founder of FrontlineXP, a specialist frontline operations transformation business and LogileONE partner. He brings 15 years of retail and technology experience, specialising in workforce management, store execution and colleague engagement. Matt began his career at Sainsbury’s before joining Reflexis, part of Zebra Technologies, where he worked on global workforce management and store execution initiatives. In 2021, he joined Logile as one of its first UK colleagues, holding several leadership roles and helping grow the business across EMEA while working with leading retail organisations. In 2025, Matt co-founded FrontlineXP to help retailers and hospitality businesses maximise the value of frontline technology and transform store operations.

James Freshwater, Logile

James Freshwater is VP - UK, EMEA & International at Logile, where he leads the company's growth beyond its North American roots. He has spent more than two decades in retail workforce management, with a consistent focus throughout: bringing customers, partners and teams into a more connected way of working. It is the thinking behind Logile Connect EMEA, which he hosts in Worcester.

Rory Graham, Logile

Rory Graham is VP Customer Experience, EMEA at Logile, where he leads the Delivery, Customer Success and Value Engineering teams. He has a passion for helping leading retailers realise value from workforce management and operational optimisation initiatives. With extensive experience across retail operations, consulting, and technology transformation, he partners with customers to improve productivity, colleague engagement, and business performance.

Ross Connally, Logile

Ross Connally is Chief Commercial Officer at Logile, where he leads the company’s global commercial strategy across sales, partnerships and customer growth. With more than 25 years of enterprise software experience, including over two decades in workforce management, he brings deep expertise in building high-performing commercial organisations and delivering measurable customer outcomes. Ross is responsible for driving revenue growth, expanding Logile’s market presence and scaling its Alliance and Partner ecosystem. He also plays a key role in aligning go-to-market strategy with product innovation, helping retailers connect labour, inventory and fresh operations through Logile’s AI-powered Connected Workforce Platform.

Olivier Batherosse, Logile

Olivier Batherosse is Senior Vice President of Customer Success at Logile, bringing more than 20 years of global experience in professional services, customer engagement and enterprise solution delivery. His leadership experience spans Europe, North America and Asia, where he has built and led international teams supporting complex retail transformation initiatives. Prior to Logile, Olivier held senior leadership roles at technology companies including Symphony RetailAI and Aldata. He is focused on helping customers align technology with strategic goals, optimise processes and achieve measurable business outcomes. Olivier also plays a key role in Logile’s global expansion, including supporting the company’s operations in Bhubaneswar, India.

Vivek Gopalpuria, Logile

Vivek Gopalpuria leads Product Marketing at Logile, where he is responsible for shaping the positioning, messaging, go-to-market strategy and market narrative for Logile’s Connected Workforce Platform. With deep experience across workforce management and product marketing in retail technology, he works closely with product, sales and customer teams to translate complex capabilities into compelling stories that resonate with retailers. He is passionate about helping retailers connect planning and execution to improve productivity, empower store teams and deliver better customer experiences.

Verlin Youd, Logile

Verlin Youd leads the LogileONE Partner Ecosystem at Logile, where he is responsible for building the company’s global partner programme and go-to-market alliances to drive customer value and growth. He brings more than 25 years of global retail technology leadership experience, including executive roles at Theatro, Verizon, SAP, Symbol Technologies and IBM. Verlin has lived in four countries and visited more than 40, bringing an international perspective to developing strategic partnerships and expanding Logile’s global reach. A graduate of BYU and UNC Chapel Hill, he lives with his family in Chapel Hill, North Carolina, and speaks French and Haitian Creole.